Chapter Twenty: 2002–2003 363
Work began on a new 33,000-square-foot wing to Reynolda House in May,
scheduled for completion in fall 2004. The new wing was designed to provide
room for historical displays, changing exhibitions, two art studios, a library, and
new bathrooms. The plan included efforts to restore the house to its original 1917
An ice storm in early March left more than 350,000 Triad residents without
power, closed local schools, and sent trees and limbs crashing onto homes and cars.
The Reynolda Campus lost one ash tree on the Quad, which had to be replaced, and
a few magnolias and crepe myrtles. A number of trees fell in wooded areas around
campus. Bill Sides, Director of Facilities Management, said that cleaning up these
wooded areas and pruning large oak trees and replacing ornamental trees on campus
could take several years. The University’s electric substation and buried high-voltage
distribution lines prevented outages.
WFDD stopped broadcasting the 11 a.m. worship service of the Wake Forest Baptist
Church, ending a long tradition. Thus the church started broadcasting on WSJS. On
October 30, WFDD sponsored a day-long forum on Ethics and News Leadership in
the Media for journalism students at Wake Forest and surrounding colleges. News
director Denise Franklin welcomed attendees, and Reid Ashe, President and Chief
Operating Officer at Media General, gave the keynote address.
Graylyn International Conference Center was awarded the Gold Key award by
the 70,000 subscribers to Meetings & Conventions magazine for the third year in a
row. Graylyn also received a Pinnacle Award from Successful Meetings magazine.
More than 75,000 meeting, incentive travel, and convention planners were asked to
select sites and destinations on the basis of the quality of their facilities and services.
On August 13, the School of Medicine announced plans for a 180-acre expan-
sion of the Piedmont Research Park in downtown Winston-Salem. The park covered
eleven acres and had four buildings housing six hundred employees. As Chair of Ide-
alliance, the nonprofit organization supervising the plans, President Hearn said the
expansion would eventually rank with the moves of the medical school and college to
Winston-Salem as one of the major events in University history.
A Chick-Fil-A restaurant opened in Benson University Center in February.
It was extremely popular. ARA had made other changes to its food services at the
start of the academic year. The most popular food station, the Roasting Pit, which
offered home-cooked vegetables and hand-carved meats, was renamed the Home
Zone. Parmigianos, an Italian favorite that served mostly pasta dishes, was updated
to Bene Pasta. Café Features, which offered a variety of traditional American foods,
became World’s Fare. Homemade soup stations, called Kettle Classics, were added
to the Reynolda Hall cafeteria, the Benson Center food court, and the food court in
the Information Systems building. Finally, the dessert stations across campus were
renamed Tummy Yummy. They served traditional desserts, such as pies and cakes,
as well as healthier, low-fat options. In addition, Aramark hosted a dining etiquette
program for students. Dining with the Director offered an eight-course meal where
students learned how to use their utensils and set a table properly.
In financial matters, the University became self-insured, with third-party admin-
istrator ACS Benefits processing all claims. Gloria Muday (Biology), chair of the
Senate ad hoc committee on healthcare, wrote President Hearn on May 16 about
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