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Carol E. Beck
Appreciative Reflection Videographer
After not seeing each other for six years, the interview with Carol was long overdue and a
wonderful excuse to hang in Atlanta at her condo for a day and talk. We’re longtime
graduate film school friends from Ohio University and have known each other for 20+
years. Her peaceful, modest two-bedroom condo is an extension of a very down-to-earth
attitude and comfort at being in the world. Everything is organized and has a place even
her closets are neat.
Learn the Culture
This same attention to detail is evident in her production work. Carol is a self-described
problem solver. The good news is that her low-key attitude is balanced with a wicked
sense of humor and a stealth take-charge demeanor that is reassuring, always respectful
and not domineering. She’s a rock. With her video work, she travels worldwide from India
to Siberia. Her attention to cultural nuances is one of her strengths especially when it
comes to international production. Carol feels strongly about learning the culture and
notes, “I just ask and say to clients ‘tell me about your corporate culture.’ When you are
working internationally, you have to educate yourself about customs, dress and corporate
culture. I got in a fight where I was working in India for a corporate client and it was 108
degrees and we were working in rural areas. The guys wanted to wear shorts. I said
absolutely not. Men here wear shorts at the beach. They do not wear shorts in public
where they are working. You will wear long pants and I can’t wear sleeveless things
because this is rural, conservative India. You show some respect and say your ways are
important to me.”
The term “mutual coordination” emphasizes that boundaries are not only bridged when
communicators try to understand the actions of the other but also when they coordinate
their actions with the other (Gergen, Shrader & Gergen, 2009 p. 247). “Mutual
Coordination” is critical when working on international crews or with individuals having
different viewpoints. It is the little things that make a huge difference. The simple act of
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