perspective of putting others before yourself becomes very useful. When people know the
job will come in on time, on budget, and they will not have to stress.”
Carol is an interesting mix of pragmatic, professional and personal. She is the freelancer’s
friend, “My crew knows you just come to me and just ask for what they need. I either
squeeze some money out of the budget to give that extra piece of gear they need or try to
find a solution or I take it up with the client for them. I’m their advocate. People want to be
listened to and respected.” Carol is not only gracious with her clients but also extends the
same “listening” courtesy to her freelance crew. In an effort to get the freelance job done,
the act of listening is often eclipsed by expediency. Carol realizes that engagement with
clients and crew is essential and this contributes to her success. Harlene Anderson, a
therapist, discusses how “responsive-active listening-hearing” is not a passive act. “This
listening posture and manner involves showing respect for, having humility toward, and
believing that what a client has to say is worth hearing. It involves attending considerately,
showing that we value a client’s knowledge about his or her pain, misery, or dilemma” (H.
Anderson, 2007).
Remember It’s Work For Hire Not Art
Carol’s respectful manner is balanced with the reality that she works for others. It is
essential to remember that you are working for someone else and your needs are
secondary. As she says, “Remember it’s work for hire not art. You have to have a firm
grasp of your own self-identity. You can’t be needy and seeking approval. You cannot
take criticism personally. You have to be willing to let go of things. You can’t be a
micromanager. It will eat you alive and destroy your career. If you can’t separate yourself
from your work, you will fail.”
Her grasp that this is a business is a healthy perspective. “Your clients are not going to tell
you how great you are. If you get a thank you at the end of a project, it’s a big day. You
can’t confuse work for hire with art. If I want to make art, it’s on my own time. They get to
make decisions. You can make recommendations, guide them, educate them but
ultimately their video, their money, and their consequence. If it’s a bad video, it’s their
decision. . .”
Successful At Creating An Optimal Performance Space
Carol is pragmatic and not a saint by any stretch of the imagination. There’s an honesty
that’s refreshing in an age of consensus building. When she’s on the set, there’s no doubt
that she’s in charge. “If someone brings me on and gets to know me then they’ll hire me
again. I wouldn’t do very well at cold calling because I’m not this 35-year old hottie.
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